All it Takes is Kindness and Attention A few weeks ago, between appointments, I ran into Dillards to return something and stopped by the Estee Lauder counter. Surprisingly, I had a delightful time. Karen greeted me warmly, inquired as to my needs and then went a step further. She got to know me. She observed…
Water is essential to our survival. Every cell and system in your body depends on water. A 5% drop in body fluids will cause a 25% loss in energy; a 15% drop leads to death. So drinking those 8 glasses a day is vital. Equally important is the restorative power of being around water. Waterfalls…
Educate, Entertain, Add Value People just starting in social media often ask me what they should post. Write about your expertise, what you know well and the latest trends in those areas. Share quotes, statistics, and stories. Always add value and be a source of information and help to those following you. Be a positive…
5 Ways to Cut Your Stress, Wherever You Live Some cities and some seasons of life are simply more stressful than others: longer commutes, tighter deadlines, more pressure all around. The good news is that the tools to manage it do not depend on where you live. Implement one of these top 5 stress relievers:…
Not too long ago, I had the privilege of delivering the keynote speech for Community Connections Volunteer Appreciation Event. This non-profit organization in Jacksonville, FL does an amazing job of fighting homelessness, poverty and hunger, helping families, and homeless women and children. The luncheon saluted all the wonderful 1100 volunteers who do so much. …
Take a Tip from PR Specialists If you’ve ever watched a scandal unfold, you’ve seen how well or poorly it can be handled. Most PR professionals believe in breaking an imminent story first, so that they can control the message and lead with the truth. That’s good advice for sales as well. If you know…
Don’t Hold Yourself Back I recently spoke at a conference for financial managers in the medical field, and met an impressive young man. He shared with me his secret for success as a sales professional. He said most salespeople were attractive women or strong, good-looking men. He said those qualities made them more memorable. Then…
There are so many times in our lives when we can choose to be courageous, strong, and live in our integrity, and there are times when some of us do not. Regardless of peer or political pressure in any situation, you ultimately have yourself and God to be accountable to. Live in the authentic nature…
Take Control of Something Small When you have too many projects going on and suddenly another lands in your lap, when your kids’ activities seem too onerous on your already hectic schedule, and when you can’t imagine where you would find time to exercise, stop. Take a few minutes to yourself and breathe. Overwhelm is…
Everyone Is Different: Pay Attention to Their Needs Do you know how your clients prefer information? I recently learned that one of my important contacts really dislikes the phone, and prefers skype or face to face meetings. That was a big surprise to me. And a little challenging since she lives on the West Coast…