Make or Break Relationships in Business & at Home Every notice there are some people you can count on absolutely to keep their word? If they say they will do something for you, they do it. If they can’t, they call and tell you why. If you have a meeting with them, they are there,…
Sleep is one of the most critical ingredients to health and stress relief. Less than 7 hours a night is considered a carcinogen by the World Health Organization and makes you 3x more susceptible to colds and flu. You operate at a cognitive disadvantage when you sleep less and are more prone to have 20…
And Actively Listen to the Answers At work, one of the best ways to improve your relationships with your colleagues, superiors and direct reports is to ask meaningful open-ended questions and then sit back and listen- actively. In an earlier blog post, I described active listening as the state where you focus completely on the other person, don’t speak, have…
Release Your Anger Before the Holidays With the holidays upon us, it is easy to let family anxiety come between you and your spouse or partner. Emotional “junk” like anger, frustration, petty annoyances, can build up in your relationships when you are not willing to talk about the issues. Fear about seeing family members can intensify the tension.Then…
Legacy is not built in grand gestures. It is shaped quietly in daily character, decisions, and the way we show up for others. We rarely know which moments will matter most — until they are gone. Two Lives That Shaped Mine I returned home from a recent trip to the news of two profound losses….
What You Think About Does Make a Big Difference In his new book, Social Intelligence, Daniel Goleman writes about recent brain research: “One person’s inner state affects and drives the other person….We actually catch each other’s emotions like a cold.” The moresignificant the relationship is, the greater the impact on the other person. Our thoughts have tremendous power. The ramifications of this…
Get Clear Information from Someone in the Know One of the hardest parts of any job is feeling like you are missing critical data you need. Sometimes that data is product and service-related and other times, it is personnel-related. Lately, it might be economy-related and you might not be sure you will have a job next week….
This Simple Trick Helps Organize Your Contacts As I have been getting to know the Jacksonville, FL, community, I have attended hundreds of networking events, and this community takes its networking seriously. At most events, people pass around their business cards, and often exchange cards while socializing or nibbling on appetizers. That’s where the two…
Fired Up! Employees Make A Huge Difference In his book, Social Intelligence, Daniel Goleman writes about recent brain research: “One person’s inner state affects and drives the other person….We actually catch each other’s emotions like a cold.” The more significant the relationship is, the greater the impact on the other person. This is why toxic relationships with people who yell or demean us…
Use Longer, Meaningful Testimonials for Impact We’ve all seen the phony sounding TV commercials with hackneyed phrases that don’t ring true. That is not good advertising. It turns us off. What is highly effective is the use of authentic customer testimonials which are highly specific about the value received. At Brightwork, my ad agency, we…