Evidence-based leadership resilience, executive presence, burnout prevention, and stress management for leaders under pressure. Keynotes, coaching, and practical systems by Snowden McFall.
In his new book, When, Daniel Pink shares the results of analyzing nearly 700 studies in a variety of areas on timing, and the most effective timing to get things accomplished. Our cognitive abilities change throughout the day, and impact our decision-making, our relationships, our receptivity to others and to new ideas.
What’s the Best Timing for You?
By examining the research, Pink has come up with three basis types of people and their ideal timing.
• Larks are early to bed and early to rise.
• Owls are the opposite. They stay up late and sleep late.
• Third Birds are somewhere inbetween.
Why does this matter? Because most of us have peaks, troughs, and recovery. I have experienced this myself, as I now perform best in the morning, tend to crash between 2-4, and then revive around 5-7. (It’s interesting to note that this has changed as I have aged. I started my career as a night owl and wrote my first book between 10-2 pm.) The blessing of being an entrepreneur is I can schedule my day to take advantage of peak times and take breaks with walks, etc. in my trough time.
Why Does This Matter?
The research shows that you tend to make better decisions and be more receptive to others in your peak time. You make wiser financial analyses and take better action steps during that time. Your outlook is more positive and your energy and enthusiasm, (which are key to sales success) thrive during your peak. Tackle your biggest challenges and most difficult talks during peak times, and take a break during your troughs. If you’re in sales, approach prospects in the morning. You will have a greater likelihood of success.
Most people have a clear idea of how they perform. But if you’re not, buy Pink’s book. He also has a test on line for you to clearly define your style. It’s at http://www.danpink.com/MCTQ
Plan your time according to your natural body rhythms and you can create more success in every area of your life. Happy tracking!
Snowden
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Stress is Costing American Business Big Dollars and Costing You Your Mental Health
According to a recent study done by Mental Health America (formerly National Mental Health Association) stress now costs industry $500 billion annually in sick days, lost productivity, absenteeism and turnover. One third of study respondents miss 2-30 days a month because of a stressful work environment. As many as 10% of US employees miss work several days a month due to stress. 80- 90% of all doctors’ visits are stress-related.
For you personally, stress may be costing you in these ways: • illness and body aches and pains • lost sleep, which is dangerous to your health • declined performance when others around you may be difficult to work with • eating the wrong foods • smoking, drinking or other less than healthy habits • less patience and more frustration • less energy to do the things you want to do • lowered overall well-being
6 Ways to Reduce Stress Right Now
1. Whatever you’re doing, get up out of your seat. Sitting too long is a major health hazard. Walk around. Drink a glass of water. Most of us (80% of North Americans) are dehydrated, which reduces your energy and can cause back pain and headaches.
2. Close your eyes. Take three deep belly breaths. Picture a beautiful peaceful place and see yourself there. Spend a few minutes imaging it. Use this as reference point in stressful situations.
3. Ask yourself, “What would be fun for me this week?” What are some of your favorite activities or hobbies? Pick one and schedule it in for sometime this week and don’t cancel it for any reason. Doing more of what you love makes you happier.
4. Take a break from your devices tonight. No email, no surfing the net, no comparing yourself to others on social media. Let your mind have some technology-free down time. It’s amazing what creative ideas come to you when you stop all the distractions.
5. Spend time with someone that brings you joy. An hour, an evening, a weekend. The more joy you can bring into your life, the happier you will be. Laugh together and your stress levels will go way down.
6. Ask yourself, “Who can I help this week?” And then do it. Kindness benefits the giver as much, if not more, than the recipient.
You can manage your stress and avoid being one of the statistics above. It’s all about choices and priorities. Take care of yourself first and focus on joy and laughter.
A common issue I have encountered working with hundreds of speaking and training clients all over the US is failure to deliver bad news in a timely manner.
Most people don’t deliver bad news because they are afraid of the reaction. They know the co-worker, employer or customer will be unhappy, maybe even angry. And yet all of those reactions are so much worse the longer you delay. There are keys to delivering bad news quickly in a way that’s designed to minimize fallout and prevent big reactions.
What to Do:
• Prepare Do your homework. Get as much information as you can. Get all the facts and have solutions to the issue already in mind.
• In person and timely If at all possible, go and deliver the news in person and do it immediately. Never deliver bad news in snail mail or email. It’s cowardly.
• Be direct, clear and honest Tell them exactly what’s happening, why and what you can do about it.
• Demonstrate Empathy and Compassion Acknowledge that this is upsetting to them. Truly listen and say things like, “I understand.”
• Show them a way out- a positive solution. Spend most of the conversation on the solution and how this will help them. If you don’t have one, brainstorm with them about possible ways to resolve the issue.
• Key words to avoid and to say instead (from Kristin Robertson, KR Consulting)
AVOID THESE SAY INSTEAD
“ You should” “We can do this together- let me show you”
“ You can’t” “One alternative for you would be”
“ I can’t” “Here’s what I CAN do for you”
“ No” “I’m sorry- that’s not possible because”
Always reference what’s in it for them.
• Listen fully and correct any misunderstandings. Get your information and promises correct and keep them to the letter.
• Ask for their continued support and willingness to work with you. Express your sincere desire to have an ongoing positive relationship and ask them to give you the chance to make it right.
All of us face challenges and problems in our businesses, and we all have bad news to give at some time. The way you do it makes all the difference in the outcome.
There’s no question that the holidays can bring out the best and the worst in people, particularly families. There’s so much pressure to decorate, get the right gifts, prepare for visitors, cook and clean and handle excited children, all on top of work.
So how do you reduce holiday stress? Set boundaries and say no more often.
• if you’re hosting an event at your home, ask those coming to bring a dish or a beverage. Be specific and clear about what you want. Don’t try to do it all.
• Limit sugar intake yourself and for your children. Sugar just adds another layer of craziness to the stress.
• Say no when asked to attend an extra event or make a batch of cookies. Take care of yourself first.
• Ask for help– from your partner, your children, etc. Ask them to help decorate, clean up, do the laundry, etc. at this busy time of year.
• Avoid familial conflict. If two family members always fight during festivities, speak to them in advance and ask them to avoid each other or be kind. Tell them if they can’t, then they are not welcome in your home. If they start trouble, they will be asked to leave. Make it clear your home is a “no fighting” zone.
The holidays can be joyful and meaningful times to celebrate faith, love and hope. Take care of yourself and reduce your holiday stress by setting boundaries that support you and your peace of mind.
Giving Thanks: Thursday is More than Just a Day for Food and Football
In the United States, it’s Thanksgiving this week. As we prepare delicious food, plan on parades and games, take the time to give thanks and acknowledge others in special ways, especially at home. Gratitude is one of the best ways to overcome burnout
• Do things for others without being asked. Go the extra mile to help clean, wash laundry, buy groceries. And get them something you know they will love.
• If you’re skillful with tools, ask if you may fix things around the house of the one you’re visiting. Ask what needs to be done.
• Listen to an older family member. Ask questions and give them your full attention. They don’t have it very often. Give thanks for their wisdom and knowledge.
• Use touch to convey your thanks and love. Giving a shoulder rub can ease tension instantly. Hugging your mother will melt her heart. Patting a child on the back and letting them know they did a good job elicits a smile.
• Cook with love. Make foods that you know people dear to you appreciate and crave.
• Do something unexpected but highly appreciated. Perhaps bring a new game for the kids or take everyone outside on a nature walk. Share photos of recent work you have done. Interview family for a future archived family video.
• Don’t take others for granted. If your family is small enough, write a hand-written card for each one letting them know what you specifically appreciate about them.
• Turn off your devices and be present with others.
Enjoy your holidays by expressing gratitude from your heart.
How You Start Your Day and Your Meetings Makes a Big Difference
No matter what is going on in your company and organization, highlight the positive. Start every meeting and the first email of the day with a positive story, comment or statement of praise about someone in your organization.
It will set the tone for the whole day. It will encourage others to look for the good. This is in contrast to what most people do, which is focus first on the news, which is usually bad.
Here’s why that’s a dangerous mistake.
Research done by Michelle Gielan and Shawn Achor of the Happiness Advantage uncovered that just 3 minutes of negative news in the morning ups the odds of your having a bad day by 27%!
Give your team, your employees and co-workers good news in the morning and set their tone for success. You have the power to influence them for the good.
Brendon Burchard, in his excellent new book, High Performance Habits, shares some excellent tips on how to increase your influence.
Teach people how to think. When you are working with others, whether in a team, on a committee, or your employees, ask compelling questions which make others think. Some might include: “What do you think about…?” “What would happen if we tried…?” “How should we approach?” “What ideas do you have about..?” Get others thinking and contributing. Listen to their feedback and don’t shut them down. You influence them by thanking them and considering what they have said. Do this more and more often at every meeting. Let them know you expect new ideas and creative thinking from them.
2. Challenge others to grow. Let them know you hold them to a higher standard. Whether it’s your employees, family members or friends, ask them what their next steps are, how they can get better at what they’re doing, how they can treat others better, how they can improve. Let them know you believe in them and that their excellence inspires them.
You have an impact on others. You have the opportunity to influence others more than you know By encouraging their thinking, their growth and their ideas, you influence and empower others.
Over time, effective leaders develop resilient leadership practices that allow them positive influence others and to stay clear-headed even when demands compound.
Nature: Free and Easy Cure to Anxiety and Depression
Did you know that most Americans suffer from nature deficit disorder? A typical American spends 80-90% of their time indoors- and sadly too much of that time is spent sitting. The more time people spend inside, the more anxious an depressed they get. The solution is simple and free: spend time outside in nature. Doing so can:
• Cut anxiety and depression
• Boost feelings of well-being
• Improve your health and reduce blood pressire
• Increase your social interaction with others
• Improve your breathing and intake of Vitamin D if you spend 20 minutes in the sun
Gardeners have long understood this, as having your hands in soil relieves stress and connects you to the earth. Doing so helps you get out of your head and your worries, and enables you to focus on the present- one of the keys to being happier.
David Strayer, a psychologist at the University of Utah, takes students out in nature to reconnect with their creative problem-solving and mental clarity. With so many distractions and constant technological stimulation, our brains get tired and don’t function as clearly as they should. His backpacking group of Outward Bound participants did 50 percent better on creative problem-solving after only three days in the wilderness.1
So the next time you are feeling down or overwhelmed, get outside in nature. Just 20 minutes can revive your body, mind and spirit.
“Busy is a drug that a lot of people are addicted to.” — Rob Bell
Too Busy for Life?
Chronic busyness is not a sign of effectiveness. It is often an early warning signal of overload, decision fatigue, and eventual burnout. When responsibility is high and boundaries are weak, activity replaces progress and stress accumulates quietly. This is why many leaders eventually seek structured ways to prevent burnout before performance, health, and clarity begin to erode.
Do a complete data dump. Write down everything that is occupying your mental space across work and life. Seeing it on paper reduces mental noise immediately. Once listed, organize items into categories such as Urgent, Important, Someday, Next Week, and Next Month. Schedule what matters and release what does not.
Evaluate your calendar honestly. Ask where your time is actually going. Which commitments are essential and which are habitual or unnecessary? Many leaders discover that saying no to low-value obligations restores both energy and effectiveness.
Use tools that reduce friction, not add complexity. Time and task management tools can be helpful, but only if they simplify decisions. Choose systems that reduce repetition and help you see priorities clearly rather than creating more inputs to manage.
Accept what cannot be completed. There will always be more to do than time allows. Sustainable performance requires discernment. Delegate when possible, consciously decide what will not be done, and protect space for recovery and perspective.
Busyness fades when clarity increases. When leaders regain control of their attention and commitments, stress decreases and meaningful progress returns.
We all get into our comfort zone from time to time and just sort of coast on life. There’s no ripples, no changes, and after a while, it can become pretty boring.
That’s where breaking out of your comfort zone can be so liberating.
Have you ever tried something way out of your self-perception, something scary and intimidating, but despite the self-doubt, you did it anyway? Do you remember your heart beating fast, the adrenaline rush and the exhiliration when it was over? Congratulations- you broke through your comfort zone and expanded your limits. This is such a necessary skill for personal growth and for dealing with stress.
One of the scariest and most memorable moments in my life was when I walked on hot coals during a firewalk. We had discussed fear for 4 hours. When I took that first step in my bare feet, I felt heat and then I relaxed into it. When I came off the long strip of coals, miraculously, my feet were not burnt at all…I had walked on fire and survived! That experience was a turning point in my life. It is a reference point of going beyond my preconceived notions of my capabilities.
Every time I get scared now by a new challenge, I can look back on that firewalk and think- “You’ve got this.”
What about you- what have you done that challenges you?