Tag Archives: Communication

Kindlings: How to Deliver Bad News

A common issue I have encountered working with hundreds of speaking and training clients all over the US is failure to deliver bad news in a timely manner. Most people don’t deliver bad news because they are afraid of the … Continue reading

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Reduce Holiday Stress by Setting Boundaries

Set Boundaries to Cut Down on Stress this Season There’s no question that the holidays can bring out the best and the worst in people, particularly families.  There’s so much pressure to decorate, get the right gifts, prepare for visitors, … Continue reading

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2 Ways to Increase Your Influence

You Can Have Greater Influence on Others Brendon Burchard, in his excellent new book, High Performance Habits, shares some excellent tips on how to increase your influence. Teach people how to think. When you are working with others, whether in … Continue reading

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Is Lack of Boundaries Stressing You Out?

You Must Set Limits on Your Time and Energy Mary’s mother demanded enormous amounts of her time, even though she was perfectly healthy.  Instead of declining all the requested visits, Mary spent way too much time with her mother, ignoring … Continue reading

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How’s Your EQ?

The Key to More Effective Relationships at Home and Work Oracle Vice President Meg Bear says empathy is the critical 21st century skill. In an article in Fortune Magazine, business experts cite emotional intelligence as one of the most needed … Continue reading

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Your Worst Enemy Could Be You!

“Argue for your limitations and sure enough, they’re yours.” Richard Bach 75-85% of those most of our daily thoughts are negative. We judge ourselves severely, we think we should do it better, we compare ourselves to others and find fault … Continue reading

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Stress-Free Relationships at Work

In today’s dog eat dog world, you will go farther faster by cultivating positive relationships at work. Use these tips to build rapport and create a better work environment. Continue reading

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Never Be Late Again

Are you one of those people who is chronically late?  Who always rushes from place to place and leaves people waiting on you, creating tension before you even start?  Do you realize that being late is actually a broken agreement, … Continue reading

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The 1 Key to Great Presentations

Do This and You Cannot Fail So many people ask me as a professional speaker how to overcome nervousness and anxiety about public speaking. And the answer is really simple: PREPARATION.  The more you prepare in 4 ways, the more … Continue reading

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Easiest Way to Make More Money

  One of the most important dimensions of any marketing plan should be customer retention. The best way to keep your business healthy and keep your business growing is to take excellent care of your existing customers.  They are your best source of … Continue reading

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