Release Your Anger Before the Holidays With the holidays upon us, it is easy to let family anxiety come between you and your spouse or partner. Emotional “junk” like anger, frustration, petty annoyances, can build up in your relationships when you are not willing to talk about the issues. Fear about seeing family members can intensify the tension.Then…
Legacy is not built in grand gestures. It is shaped quietly in daily character, decisions, and the way we show up for others. We rarely know which moments will matter most — until they are gone. Two Lives That Shaped Mine I returned home from a recent trip to the news of two profound losses….
What You Think About Does Make a Big Difference In his new book, Social Intelligence, Daniel Goleman writes about recent brain research: “One person’s inner state affects and drives the other person….We actually catch each other’s emotions like a cold.” The moresignificant the relationship is, the greater the impact on the other person. Our thoughts have tremendous power. The ramifications of this…
Get Permission to Send Emails In today’s global market, smart businesses want to tap into the huge market on the Internet. Websites, ezines, blogs and webinars are just a few Internet vehicles for education and marketing. But where you may run into trouble is in the grey area of SPAM. Recently, a client said he…
Marketing Tip: Suggest Groups and Connections When money is tight and you need new business, do three things. Continue to provide excellent service to your existing customers, far above what they pay for, ask how you can help them and then ask for referrals. Check and make sure you have happy clients and when discussing…
Get Clear Information from Someone in the Know One of the hardest parts of any job is feeling like you are missing critical data you need. Sometimes that data is product and service-related and other times, it is personnel-related. Lately, it might be economy-related and you might not be sure you will have a job next week….
This Simple Trick Helps Organize Your Contacts As I have been getting to know the Jacksonville, FL, community, I have attended hundreds of networking events, and this community takes its networking seriously. At most events, people pass around their business cards, and often exchange cards while socializing or nibbling on appetizers. That’s where the two…
Fired Up! Employees Make A Huge Difference In his book, Social Intelligence, Daniel Goleman writes about recent brain research: “One person’s inner state affects and drives the other person….We actually catch each other’s emotions like a cold.” The more significant the relationship is, the greater the impact on the other person. This is why toxic relationships with people who yell or demean us…
Relieve Your Stress by Being Present in the Moment When your life is too much to take, whether from business pressure or challenges at home, go visit a friend and be totally present for them. Spend time helping prepare a meal, rebuilding a shed, playing with their children or pets- step into their lives for a day. I did…
Use Longer, Meaningful Testimonials for Impact We’ve all seen the phony sounding TV commercials with hackneyed phrases that don’t ring true. That is not good advertising. It turns us off. What is highly effective is the use of authentic customer testimonials which are highly specific about the value received. At Brightwork, my ad agency, we…