In his book, Social Intelligence, Daniel Goleman writes about recent brain research which is quite compelling. “One person’s inner state affects and drives the other person…. We actually catch each other’s emotions like a cold.” The more significant the relationship, the greater the impact on the other person. This is why toxic relationships with people who yell or demean us truly make us ill, and why loving, nurturing people make us feel better.
Being with a highly positive person or a joyful young child is an immune system booster. Upbeat, caring co-workers who listen and encourage others are gold in the office. They make all the difference on stressful days.
The implications of this research on the workplace are staggering. You can no longer afford to let that bad apple with the lousy attitude stay on board. He or she is literally poisoning your business. Angry, hostile managers actually demotivate their employees. Social intelligence means giving undivided, caring attention to others, demonstrating interest and empathy. This is what builds relationships and what generates employee enthusiasm and loyalty.
Give careful attention to the relationships your people are building and the corporate culture you are promoting. Keep Fired Up! people around who inspire and encourage ithers and your organization will ignite with growth and goodwill.
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