Category Archives: Anger

Turn Your Anger into Action!

Don’t Let Anger Make You Bitter- DO SOMETHING POSITIVE There are a number of disturbing things going on in the world. The Ferguson case continues to sadden us. Legislation blocking voter rights is very upsetting, and on and on.  And … Continue reading

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Good Customer Service- NOT

AT & T Did Not Make This Customer Happy Have you ever had the experience of dealing with someone where you just could not get anywhere and you were incredibly frustrated, maybe even furious? Enter AT&T business, whom I have … Continue reading

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Don’t Sit on Your Anger- Let it Go

Keeping It In Can Be Very Unhealthy Anger can make you ill.  When small children have a temper tantrum, they get it all out and are fine half and hour later.  Adults tend to not be so lucky. They site … Continue reading

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Clean Up Your Emotional Junk

Release Your Anger Before the Holidays With the holidays upon us, it is easy to let family anxiety come between you and your spouse or partner.  Emotional “junk”  like anger, frustration, petty annoyances, can  build up in your relationships  when you are not … Continue reading

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Fire Up Your Communication with Clarification

Minimize the Stress of Conflict with Better Communication So often when colleagues are disagreeing with each other, they rarely listen to what the other is saying. In today’s world, we are all so busy, it’s rare that people give each other their … Continue reading

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Toxic People Destroy Your Work Environment

The Dangers of Toxic People In his book, Social Intelligence, Daniel Goleman writes about recent brain research which is quite compelling. “One person’s inner state affects and drives the other person…. We actually catch each other’s emotions like a cold.” … Continue reading

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Resolving Conflict with Non-Violent Communication

One of the most profound and powerful books I have ever read is Non-Violent Communication by Marshall Rosenberg. Written by a man who has negotiated between Palestinians and Israelis, gang war members, business associates and married couples, this book holds the key to getting what … Continue reading

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Do You Just Want to Scream You’re So Angry?

Have you ever watched a young child have a really spirited temper tantrum – where they jump up and down, stomp their feet, make fists and holler? And then ten minutes later, they’re just fine. They let go of the frustration, move on and get back to being happy. Wouldn’t it be nice if we adults could deal with our anger that quickly? Continue reading

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